The USOAO respects the privacy of every visitor to our websites and every user of our mobile apps. Your privacy is a priority, and we go to great lengths to protect it. This Privacy Policy describes how we collect and use information about our online visitors. We know you care about your information and we want you to be fully informed about our practices.
This Policy may be changed or updated from time to time. By visiting the USOAO at one of our websites or using one of our mobile apps, you accept the practices described in this Policy.
Our websites and mobile apps provide convenient ways for you to access our services and learn about important USOAO opportunities and events. We collect information about our online visitors both directly from our visitors and indirectly from other companies that provide data to us. We use this information to communicate with our supporters and clients and process their transactions. We do not sell it to other organizations.
When you use our websites or apps to make a financial contribution, register for a class or special event, sign up to volunteer, apply for a job, or make an appointment, we may ask you for your name, address, phone number(s), and other information relevant to the transaction. We will ask for standard credit card information when you make a financial donation, pay for a class, or make a purchase.
We obtain information about our online visitors from other sources as well. For example, we engage vendors that provide contact information and other data. We use this data to help us engage with people who may be interested in participating in USOAO activities or contributing to the USOAO mission.
We also collect non-personal information about our online visitors using “cookies”, pixels, web beacons, and other technologies that operate automatically when you visit our website. We use this information to give our website visitors a more relevant online experience and to help us make website improvements. The information helps us understand which parts of our websites are the most popular, where our online visitors are going, and how long they spend there. If you do not want us to collect information using cookies, you can disable this function in your browser. If you block cookies from us, however, you may not be able to see personalized content and our website may not function optimally.
When you use one of our mobile applications, we may collect information from you directly or using automated means.
When you use our Emergency, Tornado, Hurricane, and Earthquake mobile applications, we collect the following information that enables us to provide the emergency notification services you have requested:
When you give us permission, we have access to, but will not collect or store, your contact list, including phone numbers and images.
When you use our Donor application and make an account, we ask for your name, email address, date of birth, and zip code. If you choose, you can include a photo, your address, and your phone number. We also automatically collect the following information that enables us to help schedule a donation appointment at a convenient location:
When you give us permission, we have access to, but will not collect or store, your contact list, including phone numbers and images.
We use a variety of security measures to protect your data. We maintain physical, electronic and procedural safeguards to help prevent unauthorized access to and improper use of personally identifiable information.
We protect the security of credit card transactions using a number of measures such as encryption, access controls, network firewalls, and physical security. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures.
No website or electronic data can ever be completely secure, but we are always working to maintain up-to-date and appropriate security mechanisms.
If you provide the USOAO with personal information when you visit our websites or use our mobile apps, we may use the information in our programs and activities. We may enter your information into one of our databases so we can contact you to obtain your input, provide information about our programs and events, request donations, or provide a more personalized online experience.
The USOAO does not sell, trade, or share our donors’ personally identifiable information with any other entity, except as described below. We do not send mailings to our donors on behalf of other organizations unless the donor has given us specific permission to do so.
On occasion, the USOAO may share your information with our vendors and other partners that help us with our activities and programs. For example, we share information with vendors that help us fulfill orders, manage data, and process donations and credit card payments. These vendors are bound by strict confidentiality rules and are permitted to use the information only to support USOAO operations. We also disclose information as required by law.
The USOAO is committed to accuracy and precision in processing your information. We have procedures to check for errors, and our systems are periodically audited to make sure we process your information securely and accurately.
If you have questions about this Privacy Policy, you may write to:
USOAO
Office of the General Counsel
4729 Spratt Road
Manotick, Ontario, K4M 1B2 Canada
Attention: Privacy Officer
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